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Frequently Asked Questions

We need your information to be able to deliver the items you ordered.

By means of your account details we can offer you online services, such as viewing your orders and your own wish list.

After logging in, your details are entered immediately, so you do not have to do it again and again.

We accept Visa, Mastercard, Maestro, American Express, Ideal, bank transfer and Bancontact

In almost all cases, you will receive the order within two businsess  days. In some cases this takes three to five working days. This of course also depends on whether the item is in stock. You will always be kept informed by email. If you would still like to know if an item is in stock, you can always call us on +32 (0) 2 300 70 07

Of course we always do our best to ship orders as quickly as possible. At this moment it is best to take into account a processing time of 1business day.

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